Visitor Information

Visitor and Family Guide

At The University of Kansas Health System, we want to make sure our visitors and guests feel relaxed, informed and safe. This guide offers important information about our main campus. We hope you find it helpful during your visit.

Guest services
Patient relations

Our guest services, located off the main hospital's lobby, offers a comfortable waiting room, coffee, television and a computer with internet access for researching healthcare information.

Our patient relations team can answer your healthcare questions and provide you with other community resources and support. Our information desk staff members provide directions and personal escorts to appointments and campus maps.

Amenities on our main campus

ATMs are located near Bell Café and in the lobby of the Medical Pavilion.
Charging stands for electronic devices can be found in the main hospital, on the 1^st floor inside the Center for Transplantation, heart center Levels 2 and 3 and Cambridge Tower A Levels 1, 3 and 5.
Wireless internet services are available throughout our main campus. Use the wireless connection labeled Internet.
Professional interpreters are available in person or over the phone to help patients who use sign language or speak a language other than English. Arrangements for this service may be made through nurses or physicians.
Machines are in the main hospital lobby.
Free notary services are available weekdays in Admissions (913-588-5807), off the main hospital's lobby, and in patient relations (913-588-1290), near the hospital's main entrance.
Our pharmacy locations fill prescriptions and offer over-the-counter medications. Be sure to fill your prescriptions before you leave.
- Cambridge Tower A, Level 1
- Main hospital lobby
On our main campus, bathrooms are located on each floor of the main hospital, Center for Advanced Heart Care, Medical Pavilion and Cambridge Tower A. For the health of our patients, visitors should not use patient bathrooms.

No smoking in any health system facilities

Tobacco use on campus

State law prohibits smoking in any of our facilities, and tobacco use of any kind is not permitted inside our buildings, parking garages or on sidewalks surrounding our facilities. On our Kansas City campus, the only place tobacco use is allowed is behind the P3 parking garage. The area is marked with signs.

Spiritual care services

Spiritual care is available 24/7 for patients, families and staff. For religious service times, call 913-588-5000. To speak directly with spiritual care staff or a chaplain, call 913-945-7849.

Bell Sanctuary: Lobby of the main hospital
Honse Chapel: Level 1 of Cambridge Tower A

Educational resources

Learn about specific diseases and treatments at our educational centers. Resources include brochures, books, videos and internet access. Trained staff will answer questions and offer support.

Cancer care: Patient and Family Resource Center, on the hospital’s 4^th floor, and Brandmeyer Patient Resource Center, in the hospital’s Richard and Annette Bloch Radiation Oncology Pavilion, and in the Richard and Annette Bloch Cancer Care Pavilion, Westwood Campus.
Heart care: White Heart Learning and Resource Center, on the 2^nd floor of the Center for Advanced Heart Care
Spine care: George Varghese, MD, Spine Learning and Resource Center, in the Marc A. Asher, MD, Comprehensive Spine Center on the hospital’s ground floor

Visitor and Family Guide

Amenities on our main campus

Tobacco use on campus

Spiritual care services

Educational resources

Related links

Education

Cancer Center